Shipping policy

Last Updated: July 2026

At Coconut Cove Studio, we create tropical-inspired products designed to bring a little piece of paradise into your everyday life. Each order is carefully prepared and shipped through our fulfillment partners to ensure your products arrive safely.

Order Processing Time

Orders are processed after payment confirmation.

Processing time: 2–5 business days
Personalized or made-to-order items may require additional processing time.
Orders are not processed or shipped on weekends or public holidays.

You will receive an email confirmation once your order has been processed and shipped.

Shipping Locations

We currently ship to customers in the United States.

Orders may be fulfilled from:

Coconut Cove Studio fulfillment location in Jamaica
Our trusted print and fulfillment partners, including Printify fulfillment facilities

The fulfillment location depends on product availability and the item ordered.

Shipping Rates & Delivery Times

United States Shipping

Standard Shipping

Delivery time: 3–5 business days after fulfillment
Shipping cost: $10.00 USD

Please note that delivery estimates begin after your order has been processed and shipped, not from the date the order is placed.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

You can use the tracking number provided to follow your package's progress.

Please allow up to 48 hours for tracking information to become active after shipment.

Shipping Delays

While we work hard to ensure timely delivery, shipping times may occasionally be affected by circumstances outside our control, including:

Carrier delays
Weather conditions
Holidays
Customs processing (where applicable)
Incorrect shipping information provided by the customer

If your order is delayed beyond the expected delivery window, please contact us at:

Email: rochelle@coconutcovestudio.org

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Please review your shipping address carefully before completing your purchase. Coconut Cove Studio is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

If you notice an error in your shipping information, contact us as soon as possible.

Lost or Damaged Packages

If your package arrives damaged or you believe your order has been lost during transit, please contact us within 7 days of the delivery date with your order number and supporting information.

We will work with you to resolve the issue.